Currently, we just ship to the US
Shipping Method :
Orders are usually shipped method by general Shipping via post
Fast Shipping method : UPS, FedEx, and DHL.
Handling time: 1-3 working days(Monday – Friday)
general Shipping Transit time:10-15 working days. (Monday – Friday)
Our Order cut-off Time : 6.00 PM (GMT-05:00) Eastern Standard Time (New York)
Free Shipping All Order
Shipping is available within the continental U.S only. can not ship to P.O. Boxes or APO/FPO military addresses in the United States.
Once your order has been confirmed, it cannot be changed or cancelled. If you wish to return a product, you must initiate the return process once you have received the item.
item not received
If you have successfully placed an order and still not received it while the tracking status shows it has been delivered. You want to contact the carrier to locate your luggage as once the item has been packed we have no control over it (once it has been delivered by the carrier). However, if the problems persist, please write to us at [email protected] and we will try our best to help you and solve the problem as soon as possible.
Sometimes tracking information is not available. This may be due to technical issues that prevent the tracking information from being updated in the app. In such cases, if you still cannot find your item, contact us at [email protected] and we will help you solve the problems as soon as possible.
We do not charge any additional tax.
If you have any questions about poonning.com, Feel free to contact us. We are ready to provide the best services to you.
Notice: Once your payment is completed, please inform us by phone or e-mail if any modification is needed before we dispatch your package. Otherwise, the customer will be responsible for all extra fees caused by the modification.
Email: [email protected]
Phone: +86 17398950264
Address: Shop 901, 9/F, Block A, Xintian Century Business Center, Shixia Beier Jie, Futian District,Shenzhen,Guang Dong,China.